Omnipod® 5 Frequently Asked Questions

We have heard from many of you regarding your interest in the Omnipod® 5 Automated Insulin Delivery System. We are thrilled at this response and can’t wait to help simplify life with diabetes for you and your loved ones! Below are some answers to commonly asked questions about Omnipod 5.

About Omnipod 5

What is the Omnipod® 5 Automated Insulin Delivery System?

What continuous glucose monitoring devices are compatible with the Omnipod® 5 Automated Insulin Delivery System?

What phone(s) is the Omnipod® 5 Automated Insulin Delivery System compatible with?

What is the age range indicated for the Omnipod® 5 System? Is the Omnipod® 5 System intended for anyone with insulin requiring Diabetes?

Will the upgrade from Omnipod DASH® to Omnipod® 5 System involve a software update or hardware change?

Can I use my Omnipod System PDM and Pods with the Omnipod® 5 System?

Will current Pods work with the new Omnipod® 5 Automated Insulin Delivery System?

Is the Omnipod® 5 Automated Insulin Delivery System an Artificial Pancreas?

How does Automated Mode differ from Manual Mode?

What is the difference between Omnipod® 5 System and Omnipod DASH®?

What languages will be available in the Omnipod® 5 System?

Do I still have to change the Omnipod® 5 Pod every three days?

Is the Omnipod® 5 Pod the same size as previous Omnipod® Pods?

What data management system is Omnipod® 5 compatible with?

What accessories are available for Omnipod® 5?

I would like to get a screen protector for Omnipod® 5. What is the brand model for the Controller?

SmartAdjust™ Technology

How does the Omnipod® 5 algorithm, [SmartAdjust™ technology] work?

What settings are modifiable when using the Omnipod® 5 System in Automated mode?

How does insulin delivery adapt over time to the individual patients needs?

Is it possible to adjust basal dosing in smaller increments (0.001)?

Do the other systems have a target of 110 mg/dL?

Does Omnipod® 5 give an auto correction bolus?

Is the Omnipod® 5 algorithm the same for all age groups?

Does the Omnipod® 5 algorithm learn with time?

How does the Omnipod® 5 Algorithm compare to the other AID Systems?

Can you adjust settings in Automated Mode: Limited?

Does the Omnipod® 5 System algorithm “remember” dietary routines to adjust/adapt to specific times of day?

Do I still need to administer bolus doses before eating?

Phone Control and Mobile Apps

Can I control the Omnipod® 5 using my personal mobile device?

How do I determine if my phone is compatible with the Omnipod® 5 System?

Is the Omnipod® 5 VIEW App available?

What is the Omnipod DISPLAY® App?

Will the Omnipod® 5 System be compatible with iOS mobile device?

How often will Insulet update the mobile device compatibility guide?

Can I use both the Omnipod 5 Controller and my personal smartphone to control the Omnipod® 5 System?

Is the Omnipod® 5 App secure?

What does it mean when a smartphone is compatible with Omnipod® 5? Is it the operating system and the phone model?

Glucose Monitoring

Is there an integrated blood glucose meter with the Omnipod® 5 System?

Will the Ascensia meter from the Omnipod DASH® System work with the Omnipod® 5 System?

Does any meter communicate with the Omnipod® 5 System?

Which Continuous Glucose Monitoring (CGM) systems can be used with the Omnipod® 5 System?

Can the Omnipod® 5 System be used without a CGM?

What is the Dexcom G6 CGM System?

What are the benefits of the Dexcom G6 Continuous Glucose Monitor?

Can I use the Dexcom G6® receiver instead of the mobile app as part of the Omnipod® 5 System?

When do you anticipate Dexcom G7 to be paired with Omnipod 5?

Availability and Access

Is the Omnipod® 5 System available now? When can I get the Omnipod® 5 System?

How can I get the Omnipod® 5 System? (NEW USERS)

How can I get the Omnipod® 5 System? (CURRENT PHARMACY USERS)

Will Insulet prioritize who can get the Omnipod® 5 System?

If I upgrade to the Omnipod DASH® System, will it prevent me from upgrading to the Omnipod® 5 System when it is available?

Will the Omnipod® 5 System be available in Canada and Europe?

Will the Omnipod® 5 System be available through the pharmacy channel?

Can I get Omnipod® 5 directly from Insulet or do I have to contact a pharmacy?

How much will the Omnipod® 5 System cost?

Will the Omnipod® 5 System cost more than my existing Omnipod® System?

If a customer currently has coverage for Omnipod DASH® through pharmacy, will they have pharmacy coverage for Omnipod® 5 System?

Why was the pharmacy channel chosen for the Omnipod® 5 System? Why is it not covered through the medical benefit?

*Omnipod® 5 10-Day Free Trial Terms and Conditions

1. Program Eligibility

Eligibility criteria: Subject to program limitations and terms and conditions, the Omnipod 5 10-day Free Trial Program (the “Program”) is open to patients who have a valid Omnipod 5 and Dexcom G6 prescription and who have commercial or private insurance, including plans available through state and federal healthcare exchanges. In order to be eligible, the patient’s eligible insurance plan must include coverage for Omnipod 5 Pods. The Program is open to new Pod Therapy patients coming from multiple daily injections or tubed pumps only who have not previously used Omnipod 5, Omnipod DASH®️ or Omnipod Insulin Management System.

This offer is not valid for participants whose Omnipod 5 or Dexcom G6 prescription is paid for in whole or in part by Medicare, Medicaid, or any other federal or state programs. It is not valid for cash-paying participants or where prohibited by law. A participant is considered cash-paying where the participant has no insurance coverage for Omnipod 5 or where the participant has commercial or private insurance but Insulet determines in its sole discretion the participant is effectively uninsured because such coverage does not provide a material level of financial assistance for the cost of an Omnipod 5 prescription. Participants on certain commercial insurance plans may not be eligible. This offer is only valid in the United States, Puerto Rico, and the U.S. territories. Participants receiving their products through the Durable Medical Equipment or Pharmacy Durable Medical Equipment channel are not eligible to participate in the copay card program. Please contact Insulet Customer Support at 1-800-591-3455 for details.

2. Program Details

With this program, Participants may be eligible to receive a limited supply of Omnipod 5 products at no cost for them. Eligible participants have two (2) options, based on the following:

• A participant shall sign the Try Omnipod 5 Free Trial Acknowledgement through the appropriate platform provided by Insulet.

• Once Insulet has received the request, the request shall be escalated to Insulet’s pharmacy partner, where a request for a prescription shall be sent to the participant’s healthcare professional. If a valid prescription is received, both for the Omnipod 5 Intro Kit and the Omnipod 5 Pods, the participant’s benefits will be checked by Insulet or its partners.

   • IF the benefits check results in a monthly copay equal to or below two hundred dollars ($200), then Insulet shall issue a one-time only copay card to the participant, for a value equal to the out-of-pocket expenses the participant would have to pay for an Omnipod 5 Intro Kit, in accordance with Section 3, below.

   • IF the benefits check result in a copay greater than two hundred dollars ($200), Insulet, or its authorized partners, shall arrange for the shipment of one (1) Omnipod 5 Intro Kit, in accordance with Section 4, below.

   • For the purpose of clarity, the term “copay” shall encompass any out-of-pocket expense for one (1) month’s supply of Pods, including any deductible, copays and other out-of-pocket expenses that the participant would have to disburse to procure said supply of Pods.

   • Any copay assistance may not apply to a participant’s health plan’s deductible if prohibited by state law or by a health plan.

   • In order to use the Omnipod 5 System in Automated Mode, the User must also procure a Dexcom G6 Continuous Glucose Monitor System. For more information about how to obtain a 10-day supply of Dexcom G6, please contact Dexcom or click on the following link: http://www.dexcom.com/SampleOP5.

Insulet reserves the right to change, amend or rescind this Program, in whole or in part, at any time.

3. Copay Card

Should participant be deemed eligible to receive an Omnipod 5 Copay Card, participant shall receive electronically one (1) Omnipod 5 Copay Card, valid for a single use, in the amount required for the participant to procure one (1) Omnipod 5 Intro Kit, which shall include:

• One (1) Omnipod 5 Controller
• Eleven (11) Omnipod 5 Pods
• One (1) Omnipod 5 User Guide
• One (1) Controller charging cable

4. Product Dispense

Should participant be deemed eligible to receive a one-time dispense of Omnipod 5 Pods at no cost to them, Insulet, or its authorized partner, shall dispense one (1) Omnipod 5 Intro Kit, which shall include:

• One (1) Omnipod 5 Controller
• Eleven (11) Omnipod 5 Pods
• One (1) Omnipod 5 User Guide
• One (1) Controller charging cable

The Omnipod 5 Intro Kit shall be delivered to the shipping address indicated by participant in their Acknowledgment Form. Any estimate date of delivery is given solely for participant’s information and does not constitute a warranty that the Intro Kit will be delivered on said date. Participant is responsible to provide an accurate delivery address, to receive shipment of the Intro Kit and to verify the content of the Intro Kit.

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