Omnipod® 5 FAQs:
Omnipod 5 App & Other
Mobile Apps

There are two new features included in the latest software release (v4.0.2 for Android and Controller, v2.2.1 for iPhone). 

Omnipod 5 now has algorithm enhancements featuring a new, lower 100 mg/dL Target Glucose option for more time in range (and no meaningful impact on time below range).¹ The enhanced algorithm is also designed to reduce interruptions and help users remain in Automated Mode, including during prolonged hyperglycemia. 

We’ve expanded sensor compatibility for more flexibility. Omnipod 5 is now integrated with the FreeStyle Libre 3 Plus sensor. Omnipod 5 is compatible with all major sensor brands including Dexcom G7 CGM Systems*, FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors, making it the most connected tubeless automated insulin delivery system. 

The Pod form factor itself did not change. Compatible Pods can be identified by a black dot with ‘R1’ on the upper right corner of the Tray Lid and on the box label.

¹In a simulated analysis, the 100 mg/dL Target Glucose (TG) setting demonstrated superior Time in Range (70-180 mg/dL) and non-inferior Time Below Range (<70 mg/dL) compared with results at the 110-150 mg/dL TG settings in a real-world population of people with T1D using Omnipod 5. Differences in mean TIR for 100mg/dL vs 110mg/dL, vs 120 mg/dL, vs 130 mg/dL, vs 140 mg/dL, vs 150 mg/dL were 2.5%, 4.8%, 9.8%, 15.3%, and 20.8%, respectively. For each comparison, the lower bound of the one-sided 95% Confidence Interval (CI) was > 0, meeting the pre-specified superiority criterion. Differences in mean TBR for 100mg/dL vs 110mg/dL, vs 120 mg/dL, vs 130 mg/dL, vs 140 mg/dL, vs 150 mg/dL were 0.4%, 0.7%, 0.8%, 0.9%, and 0.9%, respectively. For each comparison, the upper bound of the one-sided 95% Confidence Interval (CI) was below the 2% non-inferiority margin. Analysis not controlled for ISF, ICR, % time in Automated Mode and number of bolus/day. Data on File. RF-012026-00057.

*Dexcom is in the process of discontinuing Dexcom G6 to focus on delivering the next generation of CGM. Omnipod 5 will continue to support integration with Dexcom G6 for as long as this sensor remains available. For more information, please visit www.dexcom.com or contact Dexcom support.

Compatible Pods are already shipping to pharmacies and will be included in one of your refills starting this summer. 

Omnipod 5 Pods that are compatible with Dexcom G7 CGM Systems and Dexcom G6 and manufactured after January 1, 2026 support the new 100 mg/dL Target Glucose option today. 

Compatible Pods with the full algorithm enhancements suite are identified by a black dot with 'R1' on the Tray Lid and box label are already shipping to pharmacies and will be included in one of your upcoming refills this summer.  

No prescription change is needed—this is the fastest and most reliable way to receive the new compatible Pods.

Image

Compatible Pods with the algorithm enhancements also offer FreeStyle Libre 3 Plus sensor integration. They are identified by updated labeling that includes the FreeStyle Libre 3 Plus sensor logo and a black dot with 'R1' on the Tray Lid and box label.  

Compatible Pods are already shipping to pharmacies and will be included in one of your upcoming refills this summer.  

No prescription change is needed—this is the fastest and most reliable way to receive the new compatible Pods.

The Pods compatible with FreeStyle Libre 2 Plus sensor will continue to work with the software but are unable to access FreeStyle Libre 3 Plus sensor integration and algorithm enhancements. 

Image

Insulet is committed to the continuous improvement of your user experience and the innovation of our products. From time to time, we will send out updates to address feedback received from our users, update certain product features, and integrate new technologies. When you receive an update, you will be prompted in the Omnipod 5 app prior to installing. Simply follow the steps to complete this process.

The Omnipod 5 app update will not require you to change your Pod or sensor. 

You do not need to pause insulin delivery or adjust insulin delivery settings to install the update. The Omnipod 5 app on a Controller or compatible smartphone* will not update while a bolus is being delivered. Basal insulin will continue to deliver in the background. Normal use will resume upon completion of the update.

You will receive a notification to update the Omnipod 5 app on your dedicated Controller or compatible smartphone*, regardless of whether your device is connected to Wi-Fi or a cellular network. However, if your device is not connected to Wi-Fi when you select the option to update, you will be prompted to connect to a Wi-Fi network.

To check the version of your Omnipod 5 app, you can follow these steps:

1. Open the Omnipod 5 app on your device
2. Click on the three lines on the upper left-hand side
3. Navigate to the ‘About’ section of the app
4. Scroll down and look for ‘App Version’, ‘Version’, or similar. This should display the current version of your Omnipod 5 app

For full instructions on how to complete an update on your Controller or compatible smartphone, visit Omnipod 5 App Update Instructions.

We always recommend installing updates available to you as soon as you are able to ensure you have the latest software and features. When a new update is available a notification will present on the screen and you will have the option to install at that time or delay the update. If you are not ready to install the update you can select 'Not Now' and update at a time convenient to you. Please note each time you select 'Not Now' a notification will reappear after 72 hours until the update is successfully installed.

Completing the update on your Controller

If you are using a Controller it must have network connectivity. If your Controller is in airplane mode, you won’t receive the update notification or be able to install the update. However, once you turn off airplane mode, you should receive the update notification within 24 hours.

To manually update on the Controller:

1. Navigate to the home screen
2. Tap the notification bell
3. Tap the update notification
4. Tap ‘Update Now’

Simply follow the on-screen instructions to install the update. 

Completing the update on your Android Smartphone

You can update the Omnipod 5 app at any time either manually or directly through the Google Play Store App, if you have a compatible smartphone*. Please note, if you initiate an update directly in the Google Play Store App, you must relaunch the app to continue receiving notifications.

To manually update in the Omnipod 5 app: 

• Navigate to the home screen 
• Tap the notification bell 
• Tap the update notification 
• Tap ‘Update Now’

Completing the update on your iPhone  

You can update the Omnipod 5 app at any time either manually or directly through the App Store, if you have a compatible smartphone*. Please note, if you initiate an update directly in the App Store, you must relaunch the app to continue receiving notifications.

 To manually update in the Omnipod 5 app:

• Navigate to the home screen
• Tap the notification bell
• Tap the update notification
• Tap ‘Update Now’ You will be redirected to the App store to complete the update

Your Controller or compatible smartphone* battery level must be above 15% to install the update. 

Your Controller or compatible smartphone* can be charging during the update. Your device must reach the required battery level of greater than 15% while charging to begin the update installation.