Omnipod System Frequently Asked Questions
Common Questions about the Omnipod® Insulin Management System
There are many factors to consider when choosing an insulin management system. To make your life easier, we’ve compiled a list of questions that we often receive from prospective and current Podders™ about the Omnipod® System.
Can’t find the answer you’re looking for? Give us a call at 800-591-3455. Our Customer Care team will be happy to help you.
Getting Started on the Omnipod® Insulin Management System
How does the Omnipod® System compare to traditional insulin pumps?
What does continuous insulin delivery mean?
Can the Omnipod® System be used by children and teens?
Does the Omnipod® System have a Continuous Glucose Monitor (CGM)?
How small is the Omnipod® System?
Using the Omnipod® System
Can I swim or shower with the Omnipod® System?
Can I travel while using the Omnipod® System?
Can I play sports while wearing a Pod?
How close do the Pod and Personal Diabetes Manager need to be to each other?
What if someone near me also uses the Omnipod® System?
Is training available when I start on the Omnipod® System?
How the Pod Works
Does the Pod come prefilled with insulin?
What type of insulin should I use with the Pod?
How much insulin does the Pod hold?
What type of adhesive does the Pod use?
Where on my body can I wear the Pod?
How long do I wear each Pod?
How long is the Pod's cannula?
How the Personal Diabetes Manager Works
Does the Omnipod® System provide data download/management capability?
How long do the batteries last in the Personal Diabetes Manager?
Ordering the Omnipod® System
What is the Omnipod® Demo Kit?
How do I order the Omnipod® System?
How much does the Omnipod® System cost?
Does my insurance cover the Omnipod® System?
Customer Care and Common Questions
Will the Pod still deliver insulin if I forget my Personal Diabetes Manager at home or elsewhere?
What happens if I lose or break my Personal Diabetes Manager?
Do you offer 24/7 customer support?
Do you offer customer support in Spanish?
How do I order supplies?
Is there a money-back guarantee for the Omnipod® System?