Omnipod System Frequently Asked Questions

Common Questions about the Omnipod® Insulin Management System

There are many factors to consider when choosing an insulin management system. To make your life easier, we’ve compiled a list of questions that we often receive from prospective and current Podders™ about the Omnipod® System. 

Can’t find the answer you’re looking for? Give us a call at 800-591-3455. Our Customer Care team will be happy to help you. 

Getting Started on the Omnipod® Insulin Management System

How does the Omnipod® System compare to traditional insulin pumps?

What does continuous insulin delivery mean?

Can the Omnipod® System be used by children and teens?

Does the Omnipod® System have a Continuous Glucose Monitor (CGM)?

How small is the Omnipod® System?

Using the Omnipod® System

Can I swim or shower with the Omnipod® System?

Can I travel while using the Omnipod® System?

Can I play sports while wearing a Pod?

How close do the Pod and Personal Diabetes Manager need to be to each other?

What if someone near me also uses the Omnipod® System?

Is training available when I start on the Omnipod® System?

How the Pod Works

Does the Pod come prefilled with insulin?

What type of insulin should I use with the Pod?

How much insulin does the Pod hold?

What type of adhesive does the Pod use?

Where on my body can I wear the Pod?

How long do I wear each Pod?

How long is the Pod's cannula?

How the Personal Diabetes Manager Works

Does the Omnipod® System provide data download/management capability?

How long do the batteries last in the Personal Diabetes Manager?

Ordering the Omnipod® System

What is the Omnipod® Demo Kit?

How do I order the Omnipod® System?

How much does the Omnipod® System cost?

Does my insurance cover the Omnipod® System?

Customer Care and Common Questions

Will the Pod still deliver insulin if I forget my Personal Diabetes Manager at home or elsewhere?

What happens if I lose or break my Personal Diabetes Manager?

Do you offer 24/7 customer support?

Do you offer customer support in Spanish?

How do I order supplies?

Is there a money-back guarantee for the Omnipod® System?

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