Omnipod® System Frequently Asked Questions

Common Questions about the Omnipod® Insulin Management System

There are many factors to consider when choosing an insulin management system. To help you understand how the Omnipod® System works, we’ve consolidated the list of questions that we often receive from prospective and current Podders™ about the Omnipod® System.

Please speak to your diabetes healthcare professional first to assess your suitability for the Omnipod® Insulin Management System.

Getting started on the Omnipod® Insulin Management System

How does the Omnipod® System compare to traditional insulin pumps?

What does continuous insulin delivery mean?

Can the Omnipod® Insulin Management System be used by children and teenagers?

Does the Omnipod® Insulin Management System have a CGM?

How small is the Omnipod® Insulin Management System?

Using the Omnipod® System

Can I swim or shower with the Omnipod® Insulin Management System?

Can I travel while using the Omnipod® System?

Can I play sports while wearing a Pod?

How close do the Pod and Personal Diabetes Manager need to be to each other?

What if someone near me also uses the Omnipod® System?

Is training available when I start on the Omnipod® System?

How the Pod Works

Does the Pod come prefilled with insulin?

What type of insulin should I use with the Pod?

How much insulin does the Pod hold?

What type of adhesive does the Pod use?

Where on my body can I wear the Pod?

How long do I wear each Pod?

How long is the Pod's cannula?

How the Personal Diabetes Manager Works

Does the Omnipod® System provide data download/management capability?

How long do the batteries last in the Personal Diabetes Manager?

Ordering the Omnipod® System

What is the Omnipod® Sample Pod?

How do I order the Omnipod® System?

Customer Care and Common Questions

Will the Pod still deliver insulin if I forget my Personal Diabetes Manager at home or elsewhere?

What happens if I lose or break my Personal Diabetes Manager?

Do you offer 24/7 customer support?

How do I order supplies?

*The Personal Diabetes Manager needs to be within 1.5 metres of the Personal Diabetes Manager to deliver a programmed bolus. It does not need to be in your proximity to deliver basal throughout the day.
†The Pod has a waterproof IPX8 rating for up to 7.6 metres for 60 minutes. The PDM is not waterproof.
‡Up to 72 hours of insulin delivery.
§The sample Pod is non-functioning, needle-free Pod that can be worn for up to 3 days.
5. Zisser H. Quantifying the impact of a short-term interval interruption of insulin pump therapy infusion sets on glycemic excursions. Diabetes Care. 2008 Feb;31(2)238-239

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