Alarms and Notifications

While using the Omnipod® 5 System it's important to understand the notifications and alarms. There are different types of notifications and alarms, and some may require action. Read the on-screen message carefully and be sure to take action if instructed.

Hazard Alarms:

  • These are high priority alarms that indicate a serious problem has occurred and the Pod may need to be deactivated and removed.
  • Respond to hazard alarms as soon as possible as some indicate that insulin delivery has stopped.
  • Failing to respond to these can result in high blood glucose (or hyperglycemia) and diabetic ketoacidosis (also known as DKA).

Advisory Alarms:

  • These are lower priority alarms that indicate that your attention is needed.
  • If these alarms are ignored, they can escalate to a hazard alarm.

Watch the video for step-by-step instructions to learn how to respond to the different types of alerts.

Action Item Notifications:

  • These are tasks that need your attention.
  • Other notifications such as reminder notifications remind you about an action that you may want to perform — some are generated automatically, and others have settings you can control.

Training is essential and must be completed before using the Omnipod 5 System. As part of this process, you will need to meet with your healthcare provider and visit to complete setup and schedule your required training.

Omnipod 5 Resources:

Omnipod 5 Pro Tip Series: 

The Omnipod 5 Automated Insulin Delivery (AID) System is cleared for individuals with type 1 diabetes ages 2 years and older. The Omnipod 5 System is intended for single patient, home use and requires a prescription.

The Omnipod 5 System is compatible with the following U-100 insulins: NovoLog®, Humalog®, and Admelog®.

For complete safety information including indications, contraindications, warnings, cautions, and instructions visit Consult your healthcare provider before starting on Omnipod. U.S. only.

Insulet HCP Laptop Insulet HCP Laptop

Skip the call…request replacements online

Every now and then, you may have a Hazard Alarm or adhesive issue that causes you to lose a Pod too soon. Don't worry—we’ve got your back! To see if you’re eligible for a replacement, sign in at PodderCentral® and click Get Support.

If you have a different concern from those listed above, or if you need a replacement Controller, please call Omnipod® Product Support at 1-800-591-3455, option 1 to report your product issue.