Alarms and Notifications

While using the Omnipod® 5 System it's important to understand the notifications and alarms. There are different types of notifications and alarms, and some may require action. Read the on-screen message carefully and be sure to take action if instructed.

Hazard Alarms:

  • These are high priority alarms that indicate a serious problem has occurred and the Pod may need to be deactivated and removed.
  • Respond to hazard alarms as soon as possible as some indicate that insulin delivery has stopped.
  • Failing to respond to these can result in high blood glucose (or hyperglycemia) and diabetic ketoacidosis (also known as DKA).

Advisory Alarms:

  • These are lower priority alarms that indicate that your attention is needed.
  • If these alarms are ignored, they can escalate to a hazard alarm.

Watch the video for step-by-step instructions to learn how to respond to the different types of alerts.

Action Item Notifications:

  • These are tasks that need your attention.
  • Other notifications such as reminder notifications remind you about an action that you may want to perform — some are generated automatically, and others have settings you can control.

Training is essential and must be completed before using the Omnipod 5 System. As part of this process, you will need to meet with your healthcare provider and visit omnipod.com/setup to complete setup and schedule your required training.

Omnipod 5 Resources: https://www.omnipod.com/current-podders/resources/omnipod-5

Omnipod 5 Pro Tip Series: https://www.omnipod.com/protips 

The Omnipod 5 Automated Insulin Delivery (AID) System is cleared for individuals with type 1 diabetes ages 2 years and older. The Omnipod 5 System is intended for single patient, home use and requires a prescription.

The Omnipod 5 System is compatible with the following U-100 insulins: NovoLog®, Humalog®, and Admelog®.

For complete safety information including indications, contraindications, warnings, cautions, and instructions visit omnipod.com/safety. Consult your healthcare provider before starting on Omnipod. U.S. only.

Insulet HCP Laptop Insulet HCP Laptop

Skip the call…request replacements online

Every now and then, you may have a Hazard Alarm or adhesive issue that causes you to lose a Pod too soon. Don't worry—we’ve got your back! To see if you’re eligible for a replacement, sign in at PodderCentral® and click Get Support.

If you have a different concern from those listed above, or if you need a replacement Controller, please call Omnipod® Product Support at 1-800-591-3455, option 1 to report your product issue.