Omnipod® 5 FAQs:
Pairing a Dexcom G7

How do I pair my Dexcom G7 Sensor with my Omnipod 5 System?​

Learn how to pair your Dexcom G7 Sensor to your Omnipod 5 System. You will need to connect each new Dexcom G7 Sensor to both the Omnipod 5 App and Dexcom G7 App on your smartphone for your Pod and Sensor to stay connected. You must start and stop your Sensor on the Dexcom G7 App. You can pair Sensor in two ways; with a QR code scan or through manual entry.

 

Step 1: Select Dexcom G7 as your Sensor

Android/Controller

Omnipod 5 Dexcom G7 Sensor Select Confirm menu of options Omnipod 5 Dexcom G7 Sensor Select Confirm menu of options

iPhone

Omnipod 5 with iPhone, selecting Dexcom G7 as Sensor screen Omnipod 5 with iPhone, selecting Dexcom G7 as Sensor screen

• During first time setup, select Dexcom G7.

OR

Android/Controller

Omnipod 5 Omnipod 5

iPhone

Omnipod 5 with iPhone and Dexcom G7, Manage Sensor option Omnipod 5 with iPhone and Dexcom G7, Manage Sensor option

• From Home screen, tap Menu button. Tap Manage Sensor.

 

Step 2: Enter your Sensor pairing code and serial number

Android/Controller

Omnipod 5 Dexcom G7 Manage Sensor Current Sensor "Add New" option Omnipod 5 Dexcom G7 Manage Sensor Current Sensor "Add New" option

Tap ADD NEW.

Omnipod 5 Dexcom G7 Manage Sensor Add a New Sensor "Take Photo" option button Omnipod 5 Dexcom G7 Manage Sensor Add a New Sensor "Take Photo" option button
  • To use the Take Photo option to connect, tap TAKE PHOTO.
  • To enter the numbers, tap ENTER CODE MANUALLY.

 

iPhone

Omnipod 5 with iPhone and Dexcom G7, with the "Add New" button outlined on screen Omnipod 5 with iPhone and Dexcom G7, with the "Add New" button outlined on screen

Tap Add New.

Omnipod 5 with iPhone and Dexcom G7, with "Take Photo" button in blue shown on screen Omnipod 5 with iPhone and Dexcom G7, with "Take Photo" button in blue shown on screen
  • To use the Take Photo option to connect, tap Take Photo.
  • To enter the numbers, tap Enter Code Manually.

To use the Take Photo option:​

Android/Controller​

Omnipod 5 Dexcom G7 successful scan with phone's camera scan instructions Omnipod 5 Dexcom G7 successful scan with phone's camera scan instructions

iPhone

Omnipod 5 with iPhone and Dexcom G7, showing how to scan a QR code Omnipod 5 with iPhone and Dexcom G7, showing how to scan a QR code

Line up the QR code in the green frame, holding both the Controller/smartphone and applicator steady for several seconds. The photo is taken automatically. It will not be stored.

Tips for a successful scan

  • Clean the camera lens
  • Center the QR Code within the green box on the Controller’s or smartphone’s camera screen
  • Tap the area within the green box on your Controller’s or smartphone’s screen to get it to focus
  • If the QR code won’t scan, try moving the Controller/smartphone or the applicator closer or further away until the camera focuses properly
  • It may take up to 10 seconds until the scan is captured and the screen changes

To enter the codes manually:

You can find the 4-digit pairing code and 12-digit serial number on the Sensor applicator or Dexcom G7 App.

Note: The 12-digit serial number is found after the 21 in parentheses (21) on the second row of the numbers.

Omnipod 5 Dexcom applicator labeled with "serial number" and "pairing code" Omnipod 5 Dexcom applicator labeled with "serial number" and "pairing code"

 

Android/Controller

Omnipod 5 Dexcom G7 Manage Sensor 4-Digit Pairing instruction Omnipod 5 Dexcom G7 Manage Sensor 4-Digit Pairing instruction
  • Enter your Sensor’s 4-digit pairing code.
  • Tap SAVE.
Omnipod 5 Dexcom G7 Manage Sensor Serial Number instruction Omnipod 5 Dexcom G7 Manage Sensor Serial Number instruction
  • Enter your Sensor’s 12-digit serial number.
  • Tap SAVE.

 

iPhone

Omnipod 5 with iPhone and Dexcom G7, showing the 4-digit pairing code example screen Omnipod 5 with iPhone and Dexcom G7, showing the 4-digit pairing code example screen
  • Enter your Sensor’s 4-digit pairing code.
  • Tap Save.
Omnipod 5 with iPhone and Dexcom G7, showing the 12-digit pairing code Omnipod 5 with iPhone and Dexcom G7, showing the 12-digit pairing code
  • Enter your Sensor’s 12-digit serial number.
  • Tap Save.

Pod & Sensor Placement Examples

Pod Sensor placement with Dexcom G7 for an adult Pod Sensor placement with Dexcom G7 for an adult
Pod Placement Sensor with Dexcom G7 for a child Pod Placement Sensor with Dexcom G7 for a child

Consider these Pod placements to find the locations that work best for your body for optimal line of sight to your Sensor*:

  • On the same arm as Sensor
  • Same side, abdomen
  • Same side, lower back (adult only)
  • Same side, thigh
  • Same side, upper buttocks
  • Opposite side, back of the arm
*Illustration for example only. Please refer to Sensor user guide for approved Sensor placement and separation distances.

If you need additional support, call Omnipod Product Support at 1-800-591-3455.​