Omnipod 5® 5 FAQs: Prepare for Omnipod 5 Training

If you have not scheduled training or registered your device, visit Omnipod 5 FAQs: Complete Setup and Schedule Training to learn how.

How to prepare for training

Confirm Pod, sensor, Controller and/or smartphone compatibility on the Compatibility page.

To-do before your session:

  • Mark your calendar
    Plan for 1.5 to 2 hours for training
  • Have your passwords handy
    You will need to log in to your Omnipod ID account and, if you’re using data linking, Glooko® too.
  • Gather supplies
    See below for supply lists
  • Save our number
    Omnipod Customer Care can be reached 24/7 at 
    1-800-591-3455
Omnipod 5 Omnipod 5

 

Supplies to bring with you

What to bring to training:

FreeStyle Libre 3 Plus

  • Vial of U-100 rapid-acting insulin compatible with the Omnipod 5 System.
    • Compatible U-100 insulins are NovoLog®, Humalog®, Admelog®, and Kirsty®.
  • Omnipod 5 Pods (compatible with the FreeStyle Libre 3 Plus sensor )
  • Fully-charged Omnipod 5 Controller
  • Omnipod 5 User Guide
  • TWO new FreeStyle Libre 3 Plus sensors.
    • The Omnipod 5 System will not connect with a FreeStyle Libre 3 Plus sensor if you started the sensor using another device. You must start the sensor with the Omnipod 5 app on the Insulet-provided Controller.
  • Controller charging cable and adapter

Tip: Wear comfortable clothing with easy access to desired Pod placement area.