Adding and Managing Staff with Omnipod Discover™

Omnipod Discover has two account permission levels: admin and standard. An Admin can invite and manage staff members, and review and approve pending patient and staff requests to join the clinic. Admins determine staff member access to be either admin or standard permission and can mark a staff member as active or inactive. Standard staff can invite patients to Omnipod Discover and view, print, and download Omnipod Discover reports.

To invite a staff member:

1. Navigate to the Staff Directory.
2. From here, click on Invite Staff.
3. Enter the staff member’s first name, last name, and email address.
4. Then click Invite. If a staff member does not accept the invitation within 14 days, the invitation expires. To invite the staff member again, click invite to send a new invitation.

Approve a staff member:

1. Navigate to the Pending Staff directory.
2. Select the staff member or members to approve.
3. Then click Approve. 

An unknown request can be removed by selecting the person and clicking Deny. Select Deny from the pop-up to confirm.

Change permissions:

1. Select the permissions dropdown to the right of the member’s name.
2. Select Admin or Standard.
3. Click Change to confirm.  

Revoke access:

1. Change “Active” to “Inactive” from the status dropdown to the right of the member’s name.
2. Click Change to confirm.