Omnipod Discover™ Training

If a Clinic Admin is inviting additional HCP/Staff members, they can select the permission level at that time. If the HCP/Staff self-enroll, they are automatically granted Standard permissions. If the Clinic Admin wishes to change the permission level at any time, a Clinic Admin can click on Staff in the Navigation Pane and update the permissions using the drop down.

The easiest way is to contact your Territory Manager (TM) or Clinical Services Manager (CSM) who can send you an invitation to enroll in Omnipod Discover. The Clinic Admin will receive an email and should follow the instructions on screen to complete enrollment. If the TM/CSM is unavailable, the Clinic Admin can self-enroll by creating an HCP account and enrolling in Omnipod Discover. For security purposes, the TM/CSM is required to review and approve the request.

The Clinic Admin can invite the HCP/Staff members to enroll in Omnipod Discover by navigating to the Staff section in the Navigation Pane and then click on Invite. The HCP/Staff member will receive an email and should follow the instructions on screen to complete enrollment.

HCP/Staff can opt to self-enroll by going to omnipod.com/hcp, clicking on "HCP Account" in the top right corner, then clicking "Register Now". After following the on-screen instructions to create an Omnipod HCP account (formerly known as Omnipod Connect), the HCP/Staff can enroll in Omnipod Discover by clicking on the "Enroll" button on the home screen of Omnipod HCP. After following the instructions, the HCP/Staff will need to be approved by the Clinic Admin before they can view any patient data.

Using a MicroUSB cable, plug in the patient’s Omnipod DASH PDM into your computer. Log in to the Omnipod Discover portal, select the patient’s name, then click the “Upload” button. Follow the instructions on screen to navigate to the file ending in “.ibf” and select that file to upload. Omnipod Discover will process the file and generate a report.

The Clinic Admin should reinvite the patient. The patient will receive an email invite to enroll in Omnipod Discover.

The wrong clinic will recognize this patient is not associated and will deny the pending request. The correct clinic should invite the patient.

Call Insulet Product Support at 1-800-591-3455.

Call Insulet Product Support at 1-800-591-3455.