Request Replacement Pods

Please complete the form below so we can quickly arrange the return and replacement of any unused affected Pods. To check if your Pods are affected visit the Pod Lot Checker. For more details, please visit the Medical Device Recall page or if you would like additional help, please call our dedicated Product Support Line at 1-855-763-4636.

Please note that this replacement request form can be submitted only once per customer.

  • Current Customer Info
  • Pod Lots
  • Confirm Information

Customer Info

Indicates required field
Omnipod® User Date of Birth

The quantity of Pods requested for replacement must equal the unused affected Pods to be returned.

For self-service, the limits are:

  • Omnipod DASH: up to 10 Pods
  • Omnipod (Eros): up to 10 Pods

For requests above these limits, please contact Product Support.