Current Podders®
Helping you to make the most of your Omnipod DASH® System
The Omnipod DASH® Support Program has been designed to make your transition to the Omnipod DASH® System as simple as possible. The program offers a range of value-added services to help you make the most of what the Omnipod DASH® System has to offer.
For more information about the individual services and their availability, contact
Customer Care: 1-855-POD-INFO (1-855-736-4636) or email us at: [email protected]
Omnipod® Support Program
Educational & Training Resources
Resource guides, tips, how-to videos and additional educational and training support are available — 24/7 access to educational resources here.
Video Tutorials
Do you have questions on how to use the Omnipod DASH® System? Our helpful training videos walk you through priming and activating your Pod, checking your blood glucose, managing your Personal Diabetes Manager’s alerts, and more.
Data Management with Glooko®
Glooko® allows you to review your diabetes data on your smartphone or personal computer in easy-to-understand visualizations, see the impact that activity, medication, and carbs have on blood glucose levels, and easily share data with your care team for better support.
Re-Order Pods & Accessories
Pods and other diabetes accessories can be ordered online directly through Diabetes Express Online Pharmacy.
Personal Diabetes Manager (PDM) Travel Loaner Program
Planning travel outside of Canada? Insulet will loan you a PDM as a backup in case something goes wrong when you are far from home. It's free*, and just for these occasions. Download and send your completed, signed agreement to [email protected] at least 2 weeks prior to your departure date and our team will reach out regarding next steps.
Pod Disposal Program
The program comes at no cost to you, but can help have a positive impact on our environment. By returning your used Pods through our pre-paid disposal program you can help minimize landfill and remove hazardous waste.
Our Role in the Diabetes Community
Our insulin management system has already helped to improve the lives of many individuals across the globe, and we’re not stopping there. Through partnerships with a number of professional medical organizations and diabetes non-profit organizations, we support the diabetes community’s efforts to increase awareness, improve access and accelerate innovation.