Omnipod® 5 FAQs:

Answers to top questions around everyday use of the Omnipod 5 Automated Insulin Delivery System, curated by the Product Support Team. Includes topics like Connectivity, Glucose Control, Alarms, and more.

I’m getting an error that my Controller is unable to communicate with my Pod. What should I do?

I’m getting a communication error when trying to activate my Pod. What should I do?

My glucose levels are running higher than usual since starting on Omnipod 5. What can I do about this?

My Omnipod 5 Pods are unexpectedly deactivating, what can I do?

How do I get trained on my Omnipod 5 System?

Is there anything I can do to prepare for Omnipod 5 training?

My Omnipod 5 Controller is not charging as expected. What should I do?

Check questions about other topics

Check questions about Omnipod 5, Troubleshooting, SmartAdjust™ technology, Data management, Controller, Glucose monitoring and Availability & Access.