Getting Started on Omnipod® 5

Step 1

Before training

If you will be using Dexcom G6

Prior to your training on the Omnipod 5 System, you will need to be started on Dexcom G6, using the Dexcom G6 app on a compatible smartphone.

If you are currently using the Dexcom receiver you will also need to download the Dexcom G6 app for iOS or Android.

If you will be using FreeStyle Libre 2 Plus

Please ensure you have received training on how to use a FreeStyle Libre sensor. FreeStyle Libre 2 Plus sensors will be available for you at your Omnipod 5 training.

Compatible with the Dexcom G6 and FreeStyle Libre 2 Plus sensors
‡ The FreeStyle Libre 2 Plus and the Dexcom G6 sensors are prescribed separately.
The Dexcom G6 sensor must be used with the Dexcom G6 mobile app. The Dexcom G6 receiver is not compatible.

Omnipod 5 Onboarding

Once your order has been processed by Insulet, you will receive a ‘Complete Your Omnipod® 5 Onboarding Now’ email. 

It is important you complete your Omnipod 5onboarding before your Omnipod 5 product training.

  • Click on the email link and sign in with your Omnipod ID. If you do not have an Omnipod ID, you can create one by following the link on the log-in screen.
  • It is important you remember your Omnipod ID and password as you will use this to log into the Omnipod 5 controller during your training.
  • If you are a legal guardian setting up for your dependant, please create an Omnipod ID for your dependant.
  • Go through the consent screens where we provide you with information on the processing of your personal data. 


Connecting to Glooko® 

Glooko is the Omnipod 5 data management platform that enables you to:

  • See your glucose and insulin data
  • Share your real-time data with your Healthcare Professional (HCP) to support informed system adjustments
  • We recommend that you link your Omnipod ID to your Glooko account. If you do not have a Glooko account you can create one during setup.
  • Ask your HCP for their clinic’s ProConnect code to share your diabetes data.

Omnipod 5 onboarding is completed when you see the confirmation message.

onboarding omnipod 5 screen onboarding omnipod 5 screen

You are now ready to start your Omnipod 5 product training!

Step 2

On your training day

In preparation for starting on Omnipod 5 please follow guidance from your HCP regarding any changes to current therapy, including any insulin therapy adjustment. You must be trained by your HCP and/or Insulet Clinical team before you start on Omnipod 5.


Omnipod 5 Starter Kit

If you are receiving your training at home, we will send you the Omnipod 5 Starter kit and box(es) of Omnipod 5 Pods. You will also need a vial of the rapid acting insulin prescribed by your HCP.


  • If you are being trained in the hospital, your Omnipod 5 Starter kit and box(es) of Omnipod 5 Pods will be there. Remember to take a vial of the rapid acting insulin if you are using this already. 

If you are expecting delivery of your Omnipod 5 Starter kit and Pods, and have not received these within 3 days of your scheduled training, please contact Customer Care.

Omnipod 5 Pod Box Omnipod 5 Pod Box

Dexcom G6 sensor

Please come to training wearing an active Dexcom G6 sensor using the Dexcom G6 app on a compatible smartphone and ensure your Dexcom G6 receiver is switched off.               


FreeStyle Libre 2 Plus sensor

  • If you are currently using a FreeStyle Libre sensor, continue to wear this sensor when you attend your Omnipod 5 training.
  • FreeStyle Libre 2 Plus sensors will be available for you at your Omnipod 5 training.



  • Remember to bring a vial of rapid-acting insulin* to your training.
The Omnipod 5 System is indicated for use with NovoLog®/NovoRapid®, Humalog®, Trurapi®/Truvelog®/Insulin aspart Sanofi®, Kirsty®, and Admelog/Insulin lispro Sanofi U-100 insulin.

Pod & Sensor Placement Examples*

Pod Placement example Pod Placement example
*Pod placement examples based on Sensor placed on back of arm.

Consult the Sensor System Instructions for Use for more information on approved Sensor placement locations.

Helpful Hint: When getting started, please consider that for optimal connectivity, the Pod should be placed within the line of sight of the sensor. Line of sight means that the Pod and sensor are worn on the same side of the body such that the two devices can ‘see’ one other without your body blocking their communication.

Step 3

Checklist and Additional Resources


  • Have you created your Omnipod ID and password?
  • Have you completed your onboarding? (Did you see the ‘Onboarding completed!’ screen and did you get the confirmation email)
  • Do you have a vial of rapid-acting insulin for your training?
  • Are you wearing an active Dexcom G6 sensor using the Dexcom G6 app on a compatible smartphone and ensured your receiver is switched off?


  • Do you have a FreeStyle Libre 2 Plus unopened sensor ready to be activated at your training?

Additonal Resources

To be fully prepared for your Omnipod 5 training we encourage you to watch the ‘How to Videos’ prior to your product training.

These and other additional on-line resources can be found here