Setting up the Omnipod® 5

*The Dexcom G6 is sold separately and must be used with the Dexcom G6 mobile app. The Dexcom G6 receiver is not compatible.
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Before training

Dexcom G6 App

Prior to your training on the Omnipod 5 System, you will need to be started on Dexcom G6, using the Dexcom G6 app on a compatible smartphone* . If you are currently using the Dexcom receiver you will also need to download the Dexcom G6 app for iOS or Android.

*The Dexcom G6 is sold separately and must be used with the Dexcom G6 mobile app. The Dexcom G6 receiver is not compatible.

Omnipod 5 Setup

Once your order has been processed by Insulet, you will receive a ‘Complete your Omnipod 5 Set Up Now’ email.

It is important you complete your Omnipod 5 setup before your Omnipod 5 product training.

Click on the email link and sign in with your Omnipod® ID. If you do not have an Omnipod ID, you can create one by following the link on the log-in screen.

It is important you remember your Omnipod ID and password as you will use this to log into the Omnipod 5 controller during your training.

If you are a legal guardian setting up for your dependant, please create an Omnipod ID for your dependant.

Go through the consent screens where we provide you with information on the processing of your personal data.

 

Connecting to Glooko

Glooko is the Omnipod 5 data management platform that enables you to:

  • See your glucose and insulin data.
  • Share your real-time data with your Healthcare Professional (HCP) to support informed system adjustments

We recommend that you link your Omnipod ID to your Glooko account. If you do not have a Glooko account you can create one during setup.

Ask your HCP for their clinic’s ProConnect code to share your diabetes data.

Your Omnipod 5 set up is completed when you see the information below:

You are now ready to start your Omnipod 5 product training.

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Omnipod 5 Product Training

Please follow guidance from your HCP regarding any changes to current therapy in preparation to starting on Omnipod 5.  You must be trained by your HCP and/or Insulet Clinical team before starting on Omnipod 5.

Dexcom G6 Sensor

Please come to the training wearing an active Dexcom G6 sensor using the Dexcom G6 app on a compatible smartphone and ensure your Dexcom G6 receiver is switched off.

Omnipod 5 Starter Kit

• Please remember to bring your Omnipod 5 Starter Kit and Pods with you to training if these have been delivered to you. 

• If you are expecting delivery of your Omnipod 5 Starter kit and Pods and have not received these within 3 days of your scheduled training, please contact Customer Care.

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FAQs and Additional Resources

I didn’t receive an email, what do I do now?

I don’t know my HCP’s Proconnect code

Additonal Resources

If you have any questions or concerns regarding Omnipod 5 not answered by the online resources, please contact the Omnipod team on: 0800 011 6132* or +44 20 3887 1709 if calling from abroad.

If you have any questions about your treatment, please contact your diabetes team.