Omnipod® 5 FAQs: The Controller

Connectivity to cellular data or Wi-Fi is important when using the Omnipod® 5 System.  Staying connected will allow you to be notified of important updates as well as allow seamless auto uploading of your data to Insulet’s secure cloud.  The provided Omnipod® 5 Controller is equipped with a SIM card that allows you to connect to cellular data at no cost to you.

-  All updates on the Controller that are considered optional require a Wi-Fi connection.
-  If you have an immediate bolus, software updates will be delayed until the bolus is complete.
-  Connect ONLY to trusted Wi-Fi networks with your Controller. 
-  AVOID connecting to public Wi-Fi networks (such as those found in airports, coffee shops etc as these networks are not secure and could result in exposing your Controller to malware.
-  DO NOT connect to public Wi-Fi nextworks during first time setup of your Omnipod 5 system.

Currently in Europe Omnipod 5 connects with the dedicated controller and not with any smartphone. We are continuing to develop our offering. However, we are unable to comment further with any specific details at this time.