Reorder Pods
How To Reorder Pods
To reorder your Pods there are now three simple ways to do so, the pathway that best suits will depend on your access pathway. Read the below options to understand the suitable pathway for you.
Subsidised Through Private Health Insurance
Provided you have met the criteria, have been approved through your private health insurer and trained by your healthcare professional, you will be able to access the Omnipod DASH system.
For those living with type 1 diabetes, your ongoing access of Pods will be from an NDSS Access Point (usually a community pharmacy). You can find an NDSS Access Point near you by using the Pharmacy locator below.
An NDSS co-payment will be required at the access point for the amount of $30.90/box for general & $23.40/box for concession card holders.
For those living with type 2 diabetes, please contact our Customer Operations Team on 1800 954 075 (option #2) for further information.
Subsidised Through No Lock-In Subscription
Provided you have met the criteria, to maintain ongoing access to Pods you will need to pay Insulet a no lock-in subscription fee of $168.27 for each box of pods. You can request a one-off payment link or setup an automatic regular debit by contacting our Customer Operations Team on 1800 954 075 (option #2) or email ([email protected]) using the button below.
Your ongoing access of Pods will be from an NDSS Access Point (usually a community pharmacy). An NDSS co-payment will be required at the access point for the amount of $30.90/box for general & $23.40/box for concession card holders.
Not eligible for NDSS Subsidy?
Please contact our Customer Operations Team on 1800 954 075 (option #2) or using the button below, to discuss your options.