Terms of Use

These Terms of Use ("Agreement") are between Insulet International Limited (referred to as "us" or "we") and you and apply to your use (including any access to) of the omnipod.com domain and its webpages (collectively, the “Website”) or any other web-based communication channels or services created, used, offered or operated by us (collectively, the “Services”).

The Website is owned by Insulet Corporation, and operated by its subsidiary, Insulet International Limited, a company incorporated in England and Wales with registered company number 10695788 and registered address at 1 King Street, London, W6 9HR.

By using or accessing any of the Services you signify your agreement to the terms of this Agreement. If you do not agree to the terms of this Agreement you must not use the Services.

We reserve the right to change the terms of this Agreement, in which event we will post the changes on this page. Your use of the Services after such changes are posted will mean that you accept such changes.


All text, graphics, images, logos, photographs, videos, sounds, music, voiceovers, source and object code, algorithms, software, data, messages, posts, information and other materials appearing on or in the Services ("Content") are either owned by us, or provided through an arrangement with third parties. We and any such third parties retain all intellectual and proprietary rights to the Content, and the Content is protected by national and international intellectual property laws, including, but not limited to copyright.

You may view, access, download, use and print (if applicable) the Content for your personal, non-commercial use, provided you retain all copyright and other intellectual property and proprietary notices contained in the original Content on any copy.

The Content may not be used for any purpose that is unlawful or in any manner not expressly authorized by us under this Agreement. We may revoke the limited rights granted to you under this Agreement at any time, with or without notice to you.

In no event may you sell, transfer, assign, license, sublicense, or modify the Content or display, reproduce, perform, broadcast, modify, adapt, translate, make a derivative version of, sell, distribute, or otherwise use the Content in any way for any public or commercial purpose or provide it to any public or commercial website. You may not decompile, reverse engineer, disassemble, decrypt, attempt to derive the source code or object code underlying the Services, or use any automatic tools to use or access the Services, or to otherwise use or access the Services for any unlawful purpose. You may not use the Services in any way that could overburden, damage or disable the Services and/or impair or interfere with others’ use of the Services.

You may link to the Website home page solely for your personal, non-commercial use, provided that such use by you does not damage our reputation or in any way suggest any association with or endorsement by us. Deep linking, framing, and the use or posting of the Content on any other website, web-based communication channel, or in a network or similar environment permitting use or access by multiple users at the same time or for any purpose are expressly prohibited.

We reserve all rights with respect to the Services not expressly granted in this Agreement and may discontinue the Services at any time, with or without notice to you.

No information should be submitted to or posted to any of the Services by users under 16 years of age without the consent of their parent or legal guardian.

Any unsolicited information you provide to us through your use of the Services or through any other means will be and remain our exclusive property. This includes, but is not limited to, information posted to any public areas of the Services, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). Any Unsolicited Information that you provide must not be defamatory, offensive or unlawful, and you must have the legal right to provide such Unsolicited Information without breaching any other person's rights. We reserve the right to remove any Unsolicited Information that breaches this Agreement at our discretion. All such Unsolicited Information will be deemed to be non-confidential and we are free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation, attribution or compensation.

Trademarks, service marks, and logos, including but not limited to Omnipod®, Omnipod® Insulin Management System, Podder™, and Insulet ("Marks") used and displayed on or in any of the Services are our registered or unregistered Marks and nothing on or in the Services or in this Agreement should be construed as granting any license or right to use any Marks without our express prior written permission specifically for each use. Other product and company names referred to in the Services may be service marks, trademarks, or registered service marks or registered trademarks of their respective owners.


We may offer certain Services through third party websites or provide links to third party websites for your convenience. These third party websites are not under our control, and we are not responsible for the conduct or availability of or content provided by third party websites.

Use of third party websites is at your own risk. Before disclosing your personal data on any other website, we encourage you to examine the terms and conditions and privacy notice of each of those websites. Links to third party websites through the Services do not constitute or imply an endorsement by us.


For more information concerning what information we collect and what we do with such information, see our Privacy Notice (the terms of which form part of this Agreement).

For information about how we use cookies or other device identifiers when you access the Services, see our Cookie Policy (the terms of which form part of this Agreement).


You understand that health care and treatment are complex subjects requiring the services of qualified healthcare providers. The content provided on or in the Services is for information only and not intended as medical or healthcare advice or recommendations to be used for diagnosis, treatment or for any other individual needs.

The Content is not a substitute for medical or healthcare advice, recommendations and/or services from a qualified healthcare provider. The Content may not be relied upon in any way in connection with your personal healthcare, related decisions and treatment. All such decisions and treatment should be discussed with a qualified healthcare provider who is familiar with your individual needs.


Use of the Services is at your sole risk and we assume no responsibility for your use or access of the Services or any consequences of such use.

We do not make and disclaim any representation, agreement or warranty whatsoever, express or implied, that the Services or Content will (i) meet your requirements; (ii) be uninterrupted, timely, secure, or error-free; (iii) provide results that will be effective, accurate, or reliable; or (iv) be free from any errors or any defects, or that such errors or defects will be corrected.

In no event will we be responsible for any damages of any kind arising in connection with this Agreement or your use of the Services, including without limitation any direct, indirect, special, incidental, punitive or consequential damages to any person, even if we know or have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of implied warranties and/or limitation of certain types of damages, so not all of this Section 5 may apply to you. Our liability in such jurisdictions will be limited to the maximum extent permitted by law in that jurisdiction.


By Us.

We reserve the right, in our sole discretion, to suspend or terminate this Agreement and your access to all or any part of the Services or their Content, at any time and for any reason with or without prior notice or liability. We reserve the right to change, suspend, or discontinue all or any part of the Services or their Content at any time with or without prior notice or liability.

By You.

Your sole means for terminating this Agreement is to discontinue use of the Services.


This Agreement, together with the Privacy Notice and the Cookie Policy, constitutes the entire agreement between you and us governing your use of the Services, and supersedes all prior agreements or communications.

If any provision of this Agreement is found to be invalid by any court, the invalidity of such provision will not affect the validity of the remaining provisions of this Agreement.

No waiver will be effective against us unless we make it in writing, and no such waiver will be construed as a waiver in any other or subsequent instance.

Headings are for convenience only and have no legal meaning.

This Agreement is between you and us. No other person will have any rights to enforce any of its terms. We may transfer our rights and obligations under this Agreement to another party without your consent.

This Agreement (and any non-contractual obligations arising out of or in connection with this Agreement) will be governed by the laws of your country of residence. Any court of competent jurisdiction sitting within your country of residence will have exclusive jurisdiction and venue for any dispute arising out of or relating to the Services or this Agreement, and you waive any argument that any such court does not have jurisdiction over you or such dispute or that venue is not appropriate or convenient.


If you have any queries or complaints about the Services or our products, please visit the Contact Us section of the Website.

This Agreement was last updated on 20 June 2018.