Omnipod® 5 FAQs:
Omnipod 5 App & Other
Mobile Apps

The Omnipod 5 App has been designed to ensure safe and secure communication with the Pod. The app ensures that you must first login to start using the app. The app is verified through Insulet's cloud using the industry standard certificate. Every communication between the Pod and Omnipod 5 App is encrypted and goes through a series of verifications to ensure that only the trusted Omnipod 5 App can communicate with the Pod. As a result, all aspects of the communication between the app, Pod, and the cloud are protected from security threats.

The Omnipod 5 System is safe to use at atmospheric pressures typically found in airplane cabins during flight. Always check your glucose frequently during flying. Though the Omnipod 5 System is safe to use at atmospheric pressures typically found in airplane cabins during flight, the atmosphere pressure in an airplane cabin can change during flight, which may affect the Pod's insulin delivery. The Omnipod 5 App sends and receives information from the Pod using Bluetooth® wireless technology. Before flying, check your airline's policy regarding the use of Personal Medical Electronic Devices that communicate using Bluetooth technology. If use of a Personal Medical Electronic Device using Bluetooth technology is allowed, set your Omnipod Controller to airplane mode so you can communicate with your Pod. Airplane Mode is a device setting that will turn off cellular and Wi-Fi network connectivity but keep Bluetooth active. If you are using your smartphone, make sure to check that Bluetooth is enabled after you turn ON Airplane mode. ALWAYS keep the Bluetooth setting ON. If you turn this setting OFF, you will not be able to use the Omnipod 5 App.

The Omnipod 5 App update will not change the algorithm or impact insulin delivery settings.

The Omnipod 5 App update will not require you to change your Pod or Dexcom G6 sensor.

The Omnipod 5 App will not update while a bolus is being delivered. You do not need to pause insulin delivery or adjust insulin delivery settings to receive the Omnipod 5 App update.

You do not need to be connected to WiFi to receive the Omnipod 5 App update. However, if you have poor cellular service you may be prompted to connect to WiFi.

To set your Omnipod 5 App language to Spanish on your Controller go to: 
Menu > Settings > General > Language

To change your Omnipod 5 App language to English on your Controller go to: 
Menú  > Ajustes > General > Idioma