Omnipod® 5 Frequently Asked Questions

Thank you for your interest in the Omnipod 5 Automated Insulin Delivery System! Whether you’re just starting to think about using Omnipod 5 or you’re a long-time Podder®, explore Frequently Asked Questions here.

About Omnipod 5

Interested in getting the Omnipod 5 for yourself or a loved one? Find answers to commonly asked questions about the Omnipod 5 System.

Dexcom G7 Integration

We, along with the community, are excited about the release of Dexcom G7 CGM and are actively working on the integration with the Omnipod® 5 System.

Troubleshooting

Answers to top questions about everyday use of the Omnipod 5 System, curated by the Product Support Team. Includes topics like Connectivity, Glucose Control, Alarms, and more.

Setup & Training

Training is essential and must be completed before using the Omnipod 5 System. You can find steps on how to get started here. You can also learn more about our texting tool called “Omnipod StayConnected”, which provides helpful resources to new Podders.

SmartAdjust™ Technology

With SmartAdjust™ technology, Omnipod 5 and the Dexcom G6 Continuous Glucose Monitor are in constant communication, enabling automatic insulin adjustments, every 5 minutes. More questions about how it works? Learn more here.

Phone Control

The Omnipod 5 System consists of three parts: the Pod, the Omnipod 5 App and the Dexcom G6 CGM. Explore this page for FAQs about how to use your Omnipod 5 System with a compatible smartphone.

Omnipod 5 Controller

Are you using the Omnipod 5 System with the Insulet-provided Controller? Find out more information about your Controller here.

Mobile Apps

Get answers to questions about the Omnipod 5 App and other Omnipod mobile applications.

Glucose Monitoring

How does Omnipod 5 connect to the Dexcom G6 Continuous Glucose Monitor? Does it integrate with a blood glucose meter? Find out answers to these questions and more here.

Availability & Access

Learn more about where Omnipod 5 is available and the pharmacy channel.